Shannon Hoben serves as our Client Service Supervisor here at VHA, where she combines more than 20 years of customer service experience with a genuine love for both people and animals. Her career has always centered around helping others, and that passion ultimately led her to veterinary medicine. Although VHA is her first veterinary hospital, she quickly found that serving families and supporting pets was exactly where she was meant to be.
What drew Shannon to VHA was our mission, our core values, and the opportunity to make a meaningful difference every day. Since joining us, she has found the most rewarding part of her role to be the incredible team she works alongside and the positive impact they make together for both clients and patients.
Some of the patients who have left the greatest impression on Shannon are Penelope and Raven, whose strength and resilience, along with the love of their families, reminded her why compassionate care matters. Those experiences continue to shape the way she approaches every interaction with empathy and kindness.
Outside of work, Shannon enjoys spending time with her family and friends, life on the boat, shopping, and being active in her church community. She also shares her home with three beloved dogs: Lulu, a Chihuahua; Daisy Mae, a Maltipoo; and Zinc, a Shih Tzu.
To stay balanced, Shannon appreciates the supportive culture here at VHA and believes having people around you who genuinely care makes all the difference.
"Smile. It always makes for a better day."
