Certified Canine Rehabilitation Practitioner/Assistant/Therapist Cypress Gardens, Florida

About the Position

Veterinary Rehabilitation Technician

INTRODUCTION

The Veterinary Rehabilitation Technician and TCVM team work closely with all departments to provide adjunct or alternative treatment strategies to pre-surgical, post-surgical, and medical management care. We provide physiotherapy as directed by the overseeing veterinarian and assist with acupuncture and other TCVM treatments. Extensive knowledge of canine and feline anatomy and physiology, tissue healing, and pain management is required. We use low-stress-handling techniques, and positive reinforcement at all times. The Rehabilitation Technician is routinely entrusted with patient assessments, procedures, and treatments. The Rehabilitation Technician must be a detail-oriented person who can make good decisions and maintain high standards of patient care. Rehabilitation Technicians need to communicate clearly with the rehabilitation doctors, client services team, and the other rehabilitation staff to ensure that patients receive the care that they need. Daily responsibilities include completing the daily checklist, providing therapeutic exercises and modality treatments to patients, completing medical records, client education on home exercise programs, scheduling follow-up appointments, and cleaning are the foundation of this position. We are extremely passionate about building bonds with clients and patients and value a team culture that is drama free and based around values of clear communication and team work. We ensure all rehab treatment areas and equipment are cleaned and well maintained. We have a very significant role in our patient’s recovery and quality of life.

Veterinary Rehabilitation Technician Team Members provide excellent care as well as provide effective inter-staff communication and problem solving while continuing to cultivate a positive culture based on VHA Core Values

MAJOR

DUTIES

  • Provide compassionate care to patients and clients.
  • Conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks.
  • Complete accurate medical records of services, and fees and input into the practice software in accordance to hospital policy.
  • Maintain cleanliness and disinfection of exam rooms, rehabilitation-TCVM treatment and kennel areas in accordance to hospital protocols.
  • Use low-stress handling techniques with all patients even when large or difficult.
  • Understands the importance of a clean and orderly facility, does not hesitate to clean or organize as part of a normal job duty.
  • Maintain positive, cooperative relationships with other team members.
  • Monitor inventory of all rehabilitation/TCVM medical supplies and notify inventory manager as required.
  • Assist veterinarian with evaluation, diagnostics, and treatment of patients.
  • Possess extensive knowledge of canine and feline anatomy and physiology
  • Perform rehabilitation technician exams and monitor patient progress with pain scoring, gait analysis, goniometry, and other measurements
  • Implement therapy plans prescribed by veterinarian to increase the patient’s mobility and minimize any pain they may be experiencing as a result of an injury or a chronic condition
  • Use a variety of treatment options such as applying heat or cold to affected area, E-stim, ultrasound, massage, PROM, AROM, hydrotherapy, land treadmill, laser therapy (photobiomodulation), therapeutic exercises, assist with acupuncture, and EA sessions.
  • Perform routine maintenance and minor repairs on rehabilitation/TCVM equipment and facilities
  • Maintain the cleanliness and working order of rehabilitation and TCVM equipment
  • Monitor rehabilitation/TCVM patients and perform routine procedures, such as bloodwork, fecal and urine collection.
  • Fill prescriptions and prepare medications as prescribed by veterinarian.
  • Possess extensive knowledge in veterinary pharmacology, review medications with clients at patient appointments/discharge
  • Assist with any other department needs as needed.
  • Communicate effectively with clients and team members
  • Participate in clinic wide team training and continuing education
  • Participate in hosting clinic interns and externs during their rotation through rehab/TCVM department
  • Participate in public events where rehab/TCVM can be promoted to clients, potential clients or referring veterinarians
  • Complete daily, weekly, and monthly checklists.
  • Assist with laundry and dishes as needed.
  • Bath/rinse patients pre- and post- hydrotherapy
  • Answer phones as needed
  • Checking in/out clients as needed, process payments
  • Appointment scheduling
  • Remain current and up-to-date on rehabilitation and TCVM therapies through regular and frequent CE/learning opportunities
  • Other duties as assigned.

The Ideal Candidate

Skills and Knowledge:

  • Previous experience as Veterinary Technician, minimum 2 years. CVT/CCRP/CCRA required.
  • Possess computer software and typing skills and ability to learn electronic medical records systems
  • Knowledge of the procedures used for receiving, treating, and scheduling patients, for ordering medical supplies, and requesting laboratory tests.
  • Knowledge of the use, care, and storage of veterinary instruments, materials, and equipment.
  • Knowledge of sterilization techniques to sterilize various instruments and materials.
  • Knowledge of hospital procedures and policies outlined in the current employee manual as well as those that are implied (reasonable expectations).
  • Possess strong project management and communication skills.
  • Knowledge of spelling and the meaning of commonly used veterinary terminology in order to accurately enter specific information onto patient records.
  • This position requires strong client service skills.

PHYSICAL EFFORT

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee is frequently required to bend, stand, stoop, walk, sit, talk, and listen; may be required to walk or stand for long periods of time; will use hands to manipulate, handle, or feel; will reach with hands and arms. The employee is often required to lift and carry animals or materials weighing fifty pounds or more; handle dogs weighing up to 150 lbs.

The Perks

A few of the benefits that we offer to our full-time team members include:

Traditional Benefits:

  • Health and Wellness Benefits (Health, Dental, Vision)
  • 401K Retirement Savings
  • Paid Time Off (PTO) for full-time team members

Non-Traditional Benefits:

HEALTHY

  • VHA FIT
    • Gym membership
    • Mediation Pod (VHA 2.0)
    • Team centered wellness events
    • Full access to Mindvalley.com
  • VHA Nutritional Food Pantry
  • Employee Assistance Program (EAP)
  • Company-paid team member life insurance and long-term disability benefits

HAPPY

  • Flexible workweek scheduling
  • Paid access to online FVMA CVA course and exam
  • CVT Scholarship Program – offered twice a year to eligible team members with current CVA designation
  • Full access to AtDove and 4ACT for continued education and training
  • Continuing Education stipend for re-certification and professional development (based on certification and licensure)
  • Yearly Uniform Allowance
  • Team Social Events
  • VHA sponsored training and development courses
  • Monthly Performance Bonus based on overall practice production
  • Bonus.ly Team Member Reward and Recognition program
  • Shift Differential for overnight/weekend shifts

HEALED

  • Additional Birthday PTO for full-time team members
  • Additional Time and Attendance Earned PTO for full-time team members
  • Career advancement opportunities, we like to promote from the inside
  • Amazing VHA Pet Benefit Team Member Discount
  • Inspirational vision and values-driven culture of “Helping People and their Pets become Healthy, Happy, and Healed!”
  • Beautiful, state of the art facility with access to the tools you need

Join our tribe and help us change the world.